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Terms of Service

Last updated: October 8, 2025

Agreement to Terms

Welcome to Promira AI! These Terms of Service ("Terms") govern your use of our AI-powered content creation platform and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Service Description

Promira AI provides AI-powered content creation tools including:

  • AI image generation using Google Imagen models
  • AI video generation using Sora 2 Pro
  • AI script writing and content generation
  • Audio processing and transcription services
  • Prompt enhancement and optimization tools
  • Content management and organization features

User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You may not create multiple accounts to circumvent usage limits
  • We reserve the right to suspend or terminate accounts that violate these Terms

Acceptable Use Policy

Permitted Uses

  • Creating original content for personal and commercial use
  • Generating content for educational purposes
  • Developing creative projects and artistic works
  • Producing content for marketing and advertising
  • Creating content for social media and digital platforms

Prohibited Uses

  • Creating content that violates applicable laws or regulations
  • Generating harmful, offensive, or inappropriate content
  • Creating content that infringes on intellectual property rights
  • Generating content for fraudulent or deceptive purposes
  • Creating content that promotes violence, hate speech, or discrimination
  • Attempting to reverse engineer or compromise our systems
  • Using our services to compete with or harm our business

Content Ownership and Rights

Your Content

You retain ownership of the content you create using our services. You grant us a limited license to process, store, and display your content as necessary to provide our services.

Generated Content

Content generated by our AI models is owned by you, subject to compliance with these Terms and applicable laws. You are responsible for ensuring your use of generated content is lawful.

Platform Content

Our platform, including software, designs, and documentation, remains our intellectual property. You may not copy, modify, or distribute our platform content without permission.

Payment and Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change our pricing with 30 days' notice to existing subscribers
  • You are responsible for all taxes applicable to your use of our services
  • Payment processing is handled by secure third-party providers
  • We may suspend services for non-payment after reasonable notice

Service Availability

  • We strive to maintain high service availability but cannot guarantee 100% uptime
  • We may perform scheduled maintenance with advance notice
  • We are not liable for service interruptions due to circumstances beyond our control
  • We may modify or discontinue services with reasonable notice
  • Usage limits may apply based on your subscription tier

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by ourPrivacy Policy.

  • We implement appropriate security measures to protect your data
  • We may use your data to improve our services and develop new features
  • We may share data with third-party service providers as necessary
  • You have rights regarding your personal data as described in our Privacy Policy

Intellectual Property

  • You may not use our services to infringe on others' intellectual property rights
  • We respect intellectual property rights and respond to valid takedown requests
  • You are responsible for ensuring you have rights to any content you use as input
  • We may use anonymized usage data to improve our AI models
  • Our trademarks and logos may not be used without permission

Limitation of Liability

To the maximum extent permitted by law:

  • Our services are provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for our services
  • We are not responsible for content generated by our AI models
  • You use our services at your own risk

Termination

Termination by You

You may terminate your account at any time by contacting us or using account settings. Termination does not relieve you of payment obligations for services already provided.

Termination by Us

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for other reasons at our discretion with reasonable notice.

Governing Law and Disputes

  • These Terms are governed by the laws of the jurisdiction where Promira AI is incorporated
  • Disputes will be resolved through binding arbitration rather than court proceedings
  • You waive the right to participate in class action lawsuits
  • We encourage resolving disputes through direct communication first

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us:

Email: legal@promira.ai

Address: Promira AI, Legal Department

Response Time: We will respond to your inquiry within 5 business days

By using Promira AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.